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How long will it take to obtain a reference?

Should the Individual's details be held in the database the reference will be automatically generated.

In instances where the Individual's details are not held in the database or do not match the information that has been entered, the request will be returned to the Client to analyse.  The turnaround time for these responses is 10 working days but references are typically returned within 2 working days.

Responses for any regulated references may take up to 20 working days.